OUR TERMS & CONDITIONS

These terms and conditions apply to all sales made through the website www.homeocan.ca or the Homeocan Ordering Service.

1 – ORDERS
You can shop your orders through :

– Internet : www.homeocan.ca/en
– email : orders@homeocan.ca
– phone : 1-800-556-0824

2 – AVAILIBILITY OF OUR PRODUCTS

All your orders are processed from our warehouse. If in stock, our products should be shipped in 48 hours. Homeocan cannot be held responsible for any failure to comply with delivery times.

3- OUR PRODUCTS

Our products sold comply with Health Canada standards.

Homeocan has attempted to accurately depict the products offered on the Site.
However, because the depiction of a product is dependent on your computer monitor, Homeocan cannot guarantee that such depiction will be accurate. The products may also appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show details.

Products Information
The information appearing on the website cannot be substituted for the advice of a doctor, pharmacist or any other health professional and must not be used to self-prescribe drugs or to diagnose a health condition. Always seek the advice of a health care professional.
All instructions appearing on the packaging of products offered, shown, sold, discussed, referenced or otherwise described on the website must be read carefully and fully complied with.

Use of our products
The User must trust the advice of the health professional that he/she consults. The User must always seek the advice of a health care professional, or other qualified health care provider properly licensed to practice medicine or general health care in the User’s jurisdiction, concerning any questions the User may have regarding any information obtained from the website and any medical conditions the User believes may be relevant to him/her or to someone else.
In particular, please consult with a doctor to see if any product offered, shown, sold, discussed, referenced or otherwise described on the website is appropriate for the User.
The User must never disregard professional medical advice or delay in seeking it because of something the User has read on the website which is not directed at their personal care by a properly qualified and licensed health care provider.
Always consult with a health care professional or other qualified health care provider before embarking on a new treatment, diet or fitness program. Information contained on the website is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment.
All information provided on the website are provided for general and illustrative purposes only, and are not intended to be a substitute for medical advice.

The User should not act or abstain from acting based on any information provided by the website. In particular, the User should not use the information contained herein for diagnosing or treating a health problem or disease. Reliance on any information on the website is solely at the User’s own risk.
The website is not appropriate for the diagnosis or treatment of emergency medical situations of any kind. If the User has a medical emergency, they must call a health care professional, qualified health care provider or their local emergency services immediately. Under no circumstances should the User attempt self-treatment based on anything they have seen or read on the website.
Without limitation, Homeocan or Homeocan Representatives (as hereinafter defined) shall not be liable for any personal injury, including death, caused by the User’s use or misuse of the website.

4- OUR PRICES

Homeocan cannot be held responsible for errors and omissions in the website and reserves the right to update or modify prices at any time and from time to time without notice. Homeocan will not be reliable for any such inaccuracies, errors, changes or updates. Homeocan may in its sole discretion add, delete or change some or all of its products and services at anytime.

5 – OUR SHIPPING COSTS & DELIVERY TIME

The shipping costs cover the costs of preparation and packing and shipping. They are based on the shipping address, the total amount of the order, before taxes and postage.
In no case a User will be able to combine several orders to benefit from a reduction of shipping cost.

Delivery times
A period of one to three working days must be allocated to the processing of orders for products in stock at our warehouse. Homeocan can not be held liable for any delay in delivery attributable to the carrier.

Free delivery
Delivery charges are available for all past orders that meet the following conditions:

– The minimum purchase is 25$, before taxes, per order and shipping address for all online orders;
– The shipping address is in Canada.
– The cancellation of one or more ordered items that reduces the total before taxes of the order to less than 25$, a change of address or a change in delivery method may withdraw you the right to free delivery.

Concerning internet orders:

Destination Method Rates Delivery Time
Canada Regular 7.99$ 1 to 7 business days
Canada Express 24.99$ 1 to 3 business days
Canada Priority 34.99$ 1 business day

– Prices are in Canadian dollars.
– Feel free to contact the Orders Department if you have any questions regarding shipping costs and delivery times.
– Please note these rates are subject to change without notice.

6 – RETURN OF OUR PRODUCTS

The products supplied by Homeocan.ca are new and guaranteed to be free of defects. In the event that a product is defective or does not correspond to what was ordered, Homeocan agrees to exchange or refund it, including postage, within 10 days of the delivery date, if and only it is accompanied by the delivery note or a copy of the Homeocan.ca invoice.

In the case of a refund, we also refund the amount of taxes paid on the item. Shipping charges and applicable taxes are not refundable unless the return is related to a shipping error on our part.

To return merchandise, the User must contact the Homeocan Orders Service by e-mail or telephone to make appropriate arrangements.
If, for any other reason, a User wishes to return a product purchased on www.homeocan.ca, he or she may choose between an exchange or a refund. The return must be within 10 days of the delivery date.

7 – PAYMENT

Orders placed on www.homeocan.ca will be settled only by PayPal. Orders by phone can be paid by credit card (VISA, MASTERCARD and AMERICAN EXPRESS), check, money order. Postal orders can be paid by check, money order.

8 – SITE USAGE

Homeocan does not warrant that information contained on the website will be accurate, reliable or error free, or that defects will be corrected.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Homeocan is not responsible for the operation of or content located on or through any such site.

Use of the website is entirely at your own risk. Except as expressly set forth below or in a written warranty that accompanies a product (and then only with respect to such product),

Homeocan expressly disclaims all representations and warranties of any kind either expressed or implied (including without limitation, warranties of merchantability, fitness for a particular purpose, accuracy and availability) regarding the website and any products offered or available through the site. The website, the products and information on the website are provided on an ‘as is-where is’ basis.
Neither Homeocan nor its subsidiaries, affiliates or any of their respective employees, agents, directors, employees, representatives, successors, or assigns (collectively, ‘affiliates’) will be liable for any indirect, incidental, special, punitive, or consequential damages whatsoever arising directly or indirectly from use of the website, the information contained on or transmitted from the website or products available or purchased through the website, or transactions conducted at the website, even if Homeocan has been advised of the possibility of such damages or losses.

Some provincial laws do not allow the exclusion or limitation of liability for consequential or incidental damages so the above limitation or exclusion may not apply to you. In no event shall the total liability of Homeocan or its affiliates arising directly or indirectly from this site or any products available or purchased through the site exceed the lesser of the amount paid by you to Homeocan for the single product at issue, or one thousand dollars (1000$).

You hereby acknowledge that all the provisions of this section will apply to all use of the site, the information contained on the website, and products available or purchased through the website, and transactions conducted at the website.

9 – UPDATES TO THIS POLICY

By using this web site, you consent to the collection and use of certain information by Homeocan . All changes to our privacy policy will be posted on this page so the customer is always aware of the information we collect and how we use it. The information in this policy can change at anytime and we encourage all Users to review this policy as often as necessary.

10 – JURISDICTION AND GOVERNING LAW

The Conditions of Use and the content of the website are governed by the laws of the Province of Quebec. Any litigation will be submitted to a competent Quebec court.

Should any specific provision of the Conditions of Use be found to be unenforceable by a court of competent jurisdiction, this will not in any way affect the spirit and the scope of the Conditions of Use, the remainder of which shall continue to be binding.

Should Homeocan fail to exercise one of its rights, this will not be construed as a renunciation for the future to this right or to any of the provisions of the Conditions of Use.